Question 1

How much does a website cost?

Accepted Answer

Excellent question. Imagine asking how much for a house? Well, that depends. Do you want two stories or one? How many bedrooms does it have? Is there a carport, or is there a secure garage? Is there a swimming pool? All these factors can vary the price of a house significantly. This is the same for a website. It all comes down to what you need it to do, how many pages need building, and what needs to be included in those pages. Some websites can be straightforward, whereas others have more features and complexity (like an E-Commerce shop, for example). Prices range anywhere from $1700 to $5000, with $1700 being the typical price for a basic website. The best thing to do is to contact us; we can chat with you about what you need exactly and provide you with a much more accurate quote.

Question 2

How long does it take to make a website?

Accepted Answer

It depends on the complexity of the website, which means it may take anywhere between four to six weeks. Some may take longer if their more work to do on the site. Our time frame also depends on how quickly a client gets back to us with anything we may need for their site. If you are shopping around, be wary if someone says they can get it done in one to two weeks, as this may mean they are overpromising and under-delivering. For a more accurate timeframe, let us know what you would have in mind for your website design, and we’ll get back to you as soon as possible with a more accurate quote and timeframe.

Question 3

Will my website work for mobile phones as well as computers?

Accepted Answer

Yes. Our websites are mobile responsive. That means they will dynamically readjust its sizing and proportions, so it looks good and readable no matter whether they see it on a mobile phone, a tablet, a laptop, or a desktop computer with a monitor. Having a mobile responsive website is also good for search engine optimization as its something Google prefers. And lastly, its just a better user experience if your website visitors can see the website and read it on other devices without having to squint or zoom in on the screen.

Question 4

Do you only build new websites, or can you work on existing sites as well?

Accepted Answer

We can work on an existing site, but we will need to look at what kind of technology your site is using. Different websites are sometimes built using different programming languages and frameworks. Some of these we are familiar with, others not so much.

Question 5

Can I update the website myself?

Accepted Answer

If we are building you a new site altogether, yes, you can. We use a content management system. A content management system allows you to log into an administrator back end that is password-protected, and you add, delete or update content there. Its user-friendly; all you need to do is point, click and type your content or upload your images and video. No programming knowledge is required to maintain the websites content yourself once we hand it over to you.

Question 6

What payment methods do you accept?

Accepted Answer

Payment can be made via bank deposit, credit card, and cash.

Question 7

What are the payment terms?

Accepted Answer

We require 50% upfront, with the remaining 50% due upon final delivery of the website. If the website project is particularly big, this may be split into three or more milestone payments rather than in two halves.

Question 8

What if Im not happy with my website?

Accepted Answer

It’s important to us that we get it right, while we will always seek regular feedback throughout the course of the work, if for any reason you are not happy with it, we will make all reasonable efforts to rework the site until you are happy with the final product.

Question 9

What are your office hours?

Accepted Answer

Monday to Friday 8 am to 5 pm (excluding public holidays). If we receive a message outside of these hours, we will respond the next working day.

Question 10

How can I reach you?

Accepted Answer

You can contact us on 0416 746 101. You can also contact us via our contact form.

Question 11

What is SEO?

Accepted Answer

SEO stands for search engine optimization and is a process by which numerous good practices are applied to a website to improve its chances of ranking better in search results in search engines like Google. As part of our range of services, we build our websites to have good SEO, and we also offer ongoing month-to-month SEO services to ensure your websites SEO is managed and monitored. Having good SEO means you can better improve your chances of being seen by the right people, namely your customers interested in your product or service. If youre interested in either a website or having your websites SEO looked after, get in touch with us, and we will be happy to help.

Question 12

How can SEO benefit my business?

Accepted Answer

SEO (Search engine optimization) can help improve your google search engine ranking, which means getting you as close to page one to the right people. We can implement several things into your site to ensure that its as search engine friendly as possible. The more likely your ideal target market will run into your site in a Google search, the more traffic your site will get. Which in turn means more opportunities for you to convert leads into sales. If youre interested in us helping you out with your websites SEO, we offer a month-to-month service to manage it. We also ensure the websites we build for clients have good SEO practices built-in.

Question 13

What is a content management system?

Accepted Answer

A content management system (or CMS for short) is a website that allows you to update the content yourself via a password-protected administration area of the site.

Question 14

What CMS do you use?

Accepted Answer

We use a content management system called WordPress, one of the most popular, most widely used CMS. Some of the biggest names use WordPress for their websites, including but not limited to TechCrunch, Sony Music, Variety, Beyoncé, the Walt Disney Company, Vogue, Usain Bolt, Rolling Stones, Angry Birds, and more. WordPress is highly customizable, enabling us to create some truly unique and engaging websites.

Question 15

Do you provide training on how to use the CMS?

Accepted Answer

Yes, as part of our after-sales service, once we hand over a website, we will help train you to use the content management system. Our custom websites are very easy to use.

Question 16

What is a domain name?

Accepted Answer

You usually put an address into a web browser whenever you visit a website, such as www.somthing.com. The www.something.com is considered the address of the website. Think of it as a street address; if you want to visit a friend, you can find them on a map by looking up their street number, street name, and suburb they live in. The address tells the internet where the website is so it can bring it up on your web browser. The word after www is a domain name, which can be purchased from a domain name seller. A domain name is not the same as your web hosting. If a domain name is an address where to find a website, the web hosting is the house where the website and all its content lives. Some web hosting companies also sell domain names, but you dont have to buy a domain name from the same place you purchased the web hosting from.

Question 17

Do you sell domain names?

Accepted Answer

Currently, we do not sell domain names, but we can help you in getting one set up when we build your website.

Question 18

Can you help in setting up a domain name for me?

Accepted Answer

Yes, we can definitely do this, and its part of our service when we build your website.

Question 19

What is web hosting?

Accepted Answer

All websites need a home, which is usually a computer server at a company that sells web hosting for a monthly or annual fee. There are all kinds of different hosting options, including but not limited to the size of the server, how fast the server responds when someone wants to visit a website, its hosting, and so forth. We understand navigating the topic of web hosting and knowing which web hosting option to choose from can be a daunting and sometimes confusing task. With our experience, we are happy to help you with recommendations based on your specific needs.

Question 20

Do you sell web hosting?

Accepted Answer

Currently, we dont have our own web hosting service, but this is something we are looking to do soon.

Question 21

Can you help in setting up web hosting for me?

Accepted Answer

Absolutely. As part of handing over the final website, we will help you find a suitable web hosting company and get your site set up.

Frequently Asked Questions

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General Questions

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